Effective Date: June 5, 2026
Introduction
Sierra Renovations (“Sierra Renovations,” “we,” “us,” or “our”) is a family-owned, full-service general contractor and home remodeling company serving Sacramento, Folsom, Roseville, El Dorado Hills, and surrounding Northern California communities. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, how we share it, and the choices and rights you have. By using our website or contacting us, you agree to the practices described in this policy.
Information We Collect
Information You Provide to Us
When you submit a contact or estimate request form on our website, we collect the information you choose to give us, which typically includes:
- Your name
- Your email address
- Your phone number
- Details about your project, property, or remodeling needs
- Any other information you include in your message
You may also provide personal information when you call, text, or email us directly.
Information Collected Automatically
When you visit our website, certain information is collected automatically by our servers and analytics tools, such as your IP address, browser type and version, device type, operating system, referring website, the pages you view, and the dates and times of your visits. This information helps us understand how visitors use our site and improve our services.
Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to operate the site, remember your preferences, and measure website traffic and performance. See the “Cookies and Tracking Technologies” section below for more detail.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide estimates or quotes for your remodeling project
- Contact you about your project by phone, text message, or email
- Schedule consultations, appointments, and project work
- Provide, maintain, and improve our services and website
- Understand how visitors interact with our website through analytics
- Comply with legal obligations and protect our rights
SMS / Text Messaging Consent and Opt-Out
By submitting your phone number through our contact form, you consent to be contacted by Sierra Renovations by phone call and by text message (SMS) regarding your inquiry, your project, scheduling, and related communications. Message and data rates may apply, and message frequency may vary.
You can opt out of text messages at any time by replying STOP to any text message you receive from us. After you reply STOP, we will stop sending you text messages. You may reply HELP for assistance. Opting out of text messages does not remove your information from our records or prevent us from contacting you by other means you have requested. We do not share your SMS opt-in consent or phone number with third parties for their own marketing purposes.
Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit a website. We use:
- Essential cookies that are necessary for the website to function properly.
- Analytics cookies that help us understand how visitors use our site so we can improve it.
Most web browsers allow you to control or disable cookies through their settings. If you disable cookies, some parts of our website may not function as intended. You can also opt out of certain analytics tracking as described below.
Third-Party Services
We use third-party services to help operate and analyze our website. In particular, we use Google services such as Google Analytics, Google Site Kit, and Google Tag Manager to collect and analyze information about how visitors use our site. These tools may set cookies and collect data such as your IP address and browsing activity, and they process this information on our behalf in accordance with their own privacy policies.
You can learn more about how Google uses data by visiting Google’s Privacy Policy, and you can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
How We Share Your Information
We do not sell your personal information. We do not share your personal information except in the following limited circumstances:
- Service providers: We share information with trusted vendors who perform services for us, such as website hosting, analytics, email, and communications providers, who are permitted to use the information only to provide those services to us.
- Legal requirements: We may disclose information if required to do so by law, subpoena, or other legal process, or to protect the rights, property, or safety of Sierra Renovations, our customers, or others.
- Business transfers: If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information for as long as necessary to respond to your inquiry, provide our services, maintain our business records, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of the information we hold about you. To exercise any of these rights, please contact us using the information in the “Contact Us” section below.
California Residents (CCPA / CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information. Subject to certain exceptions, you have the right to:
- Know and access the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it.
- Delete the personal information we have collected from you.
- Correct inaccurate personal information we maintain about you.
- Opt out of the sale or sharing of your personal information. We do not sell or share your personal information as those terms are defined under California law.
- Limit the use of sensitive personal information.
- Non-discrimination for exercising your privacy rights.
To submit a request, please contact us by phone or email using the details in the “Contact Us” section. We will verify your request before responding, and we will not discriminate against you for exercising your rights. You may also designate an authorized agent to make a request on your behalf.
Children’s Privacy
Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Effective Date” at the top of this policy and post the revised version on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your privacy rights, please contact us:
- Sierra Renovations
- Phone: (916) 933-3892
- Email: office@sierrarenovations.com
- Service Area: Northern California (Sacramento region)